Return Policy

Chennai customers

You may return all items sold by Club Factory within 3 days of delivery for a refund, as long as it is unused and in a good condition.

Tamil Nadu (excluding Chennai), Rest of India customers

You may return all items sold by Club Factory within 9 days of delivery for a refund, as long as it is unused and in a good condition.

Common for ALL customers

How to return
For non-quality related reason of return, You can raise a request to return your items with these simple steps:

  1. Log into your account
  2. Click on ‘Apply for Return’ at the end of page
  3. Click on ‘Return’ against the item you wish to return
  4. Fill in the details and submit a return request

After submitting a return request, you can either schedule a pickup or book the return package by yourself.

The pickup fee is ₹900/package, which will be deducted from your refund total. But if it is our fault for a return (like wrong products or damaged products), please find customer service under My Account for a free pickup.